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Contact us

Office Germany

CustomSized GmbH
Am Prime-Parc 3
65479 Raunheim

Contact: Adrian Baumann
Telephone: +49 6142-497980
Email: info@customsized.net

Office Swiss

Customsized AG
In der Euelwies 22
CH-8408 Winterthur

Contact: Giovanni Iorio-Esposito
Telephone: +41 52 551 23 40
Email: zrh@customsized.net

1. Data privacy overview

General information

The following information is intended to provide a simple overview of what happens with your personal data when you visit this website. Personal data is all data that can be used to personally identify you. For more details information about this topic, please see our data privacy notice below this text.

The competent authority within the meaning of the General Data Protection Regulation (GDPR) is:

Hessische Beauftragte für Datenschutz und Informationsfreiheit
Postfach 3163
65021 Wiesbaden

Data collection on our website

Who is responsible for collecting data on this website? The website's operator processes the data on this website. You can find their contact information in the website's legal information.

How do we collect your data?
Some of your data is collected by you sharing it with us. Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g. web browser, operating system, time at which you accessed the site). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Some data is collected to ensure that you can use the website properly. Other data may be used to analyse your user behaviour.

What are your rights pertaining to your data?
You have the right to free information about the origin, recipients and purpose of your stored personal data at any time. You also have the right to request the rectification, blocking or erasure of this data. You can contact us at the address given in the Legal information at any time for this purpose or if you have other questions about data privacy. You also have the right to lodge a complaint with the competent supervisory authority.

Analytics tools and tools of third-party providers

Your browsing behaviour may be statistically evaluated when you visit our website. This is primarily done with cookies and so-called analytics tools. Your browsing behaviour will generally be analysed anonymously; it cannot be used to trace back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information about this can be found in the data privacy notice below.
You can object to this analysis. We provide more information about your objection options in this data privacy notice.

2. General and obligatory information

Data privacy

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with data protection regulations under the law as well as this data privacy notice.

Various personal data is collected when you use this website. Personal data is data that can be used to personally identify you. This data privacy notice explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that the transmission of data over the Internet (e.g. communication via e-mail) can have security flaws. There is no way to ensure the complete protection of data against access by third parties.

Information about the data controller

The controller responsible for processing data on this website is:

CustomSized GmbH
Am Prime-Parc 3
65479 Raunheim

Telephone: +49 6142-497980
E-mail: info@customsized.net

The data controller is the natural or legal entity that decides, either by itself or with others, the purpose and means of processing personal data (e.g. names, e-mail addresses etc.).

Revoking your consent to data processing

Many types of data processing can only be carried out with your express consent. You can revoke your consent at any time. Sending us an informal e-mail message is sufficient to do this. The legitimacy of data processing that occurred prior will not be affected.

Right to lodge a complaint with the competent supervisory authority

In the event that data protection law is violated, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority in matters of data protection law is the data protection commissioner of the state in which our company headquarters is located. A list of data protection commissioners and their contact information can be found at the link below:
bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

SSL and TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this website uses SSL and TLS encryption. You will be able to see that the connection is encrypted when the address bar in your browser changes from "http://" to "https://" and a lock symbol appears.
When SSL or TLS encryption is active, the data that you transmit to us cannot be read by third parties.

3. Information, blocking, erasure

Within the scope of the applicable provisions under law, you have the right to free information about your stored personal data, its origin and recipients and the purpose for which it is processed, as well as the right to rectification, blocking or erasure of this data as needed. You can contact us at the address given in the Legal information at any time in order to do this or to ask other questions.

Objection to promotional e-mails

We do not consent to the use of contact information published as part of the obligation to provide legal information for the purpose of sending promotional and informational materials not expressly requested. The operators of the site expressly reserve the right to take legal action in the event that unwanted promotional messages are sent, such as in the form of spam e-mails.

3. Data collection on our website

Cookies

Some websites on the Internet use so-called "cookies". Cookies are not harmful to your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are "session cookies", which are automatically deleted after the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser when you next visit.

You can set your browser so that you are informed of the setting of cookies and only allow cookies in individual cases, accept cookies for certain instances or generally block them or even enable automatic cookie deletion when your close your browser. Disabling cookies may limit the functionality of this website.
Cookies that are required for the electronic communication process or to provide certain functions that you request (such as the shopping basket function) are stored on the basis of Art. 6(1)f of the GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of their services. If other cookies (such as cookies to analyse your browsing behaviour) are stored, these will be covered separately in this data privacy notice.

Server log files

The provider of the website collects and automatically stores information in so-called server log files, which your browser sends to us automatically. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of server request
  • IP address

This data will not be conflated with other data sources.

The basis for data processing is Art. 6(1)f of the GDPR, which permits the processing of data in order to fulfil a contract or pre-contractual measures.

4. Analytics tools and advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The service provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable your use of the website to be analysed. The information generated by the cookie about your use of this website is generally transmitted to a Google service in the United States and stored there.

Google Analytics cookies are stored on the basis of Art. 6(1)f of the GDPR. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise their website and their advertising.

More information about the use of user data with Google Analytics can be found in Google's data privacy notice: support.google.com/analytics/answer/6004245.

IP anonymisation

We have enabled the IP anonymisation function on this website. This means that your IP address will be truncated by Google within member states of the European Union or other contracting parties of the European Economic Area before it is transmitted to the United States. Only in exceptional instances will the full IP address by sent to a Google server in the United States and truncated there. Google will use this information on behalf of the website operator to evaluate your use of the website, compile reports about website activity and provide other services to the website operator in connection with website usage and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be conflated with other Google data.

Browser plug-in

You can prevent cookies from being stored by setting your browser software accordingly; however, please be aware that if you do so, you may not be able to use all of the functions of this website to their full extent. Additionally, you can prevent the data generated by the cookie referring to your use of the website (including your IP address) from being collected and processed by Google by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout.

Order data processing

We have concluded a contract with Google for order data processing and are fully compliant with the strict requirements of the German data protection authorities in our use of Google Analytics.

Demographics in Google Analytics

This website uses the "demographics" feature of Google Analytics, which enables reports to be generated that contain information about the age, sex and interests of the visitors to the site. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be attributed to any individual. You can disable this function at any time in the ad settings in your Google account or generally object to the collection of your data by Google Analytics as described under the section "Objecting to data collection".

5. Plug-ins and tools

MyFonts web fonts

This site uses web fonts to display standardised typefaces, which are provided by MyFonts Inc., 600 Unicorn Park Drive, Woburn, MA 01801, USA (myfonts.com). When you access a page, your browser will load the required web fonts in your browser cache in order to display text and typefaces correctly.

For this purpose, the browser you use must connect to the MyFonts servers. MyFonts requires the information that our website was accessed by your IP address. MyFonts web fonts are used in the interest of displaying our online presence in a standardised and appealing way. This constitutes a legitimate interest within the meaning of Art. 6(1)f of the GDPR.

If your browser does not support web fonts, your computer will use a standard typeface.
More information about MyFonts web fonts can be found in the data privacy notice of MyFonts: myfonts.com/legal/terms-and-conditions-of-business.